We offerstandard and expedited shipping optionsvia trusted carriers such as USPS, UPS, and FedEx. Shipping methods and estimated delivery times will be displayed at checkout based on your location.

We offerfast and reliable shippingand a30-day return policy. If you're not fully satisfied with your purchase, you can return it within 30 days of delivery. Products must be unused and in original packaging.
Please contact us at info@ecoluxenatural.comto initiate a return or exchange.

Yes, we ship to many international destinations. Shipping costs and delivery times vary based on the destination and will be calculated during checkout.

We accept the following secure payment methods:

• All major credit and debit cards (Visa, MasterCard, American Express, Discover)
• PayPal
• Other regional online payment options (where available)

Yes, we acceptinternational credit and debit cards, provided they are authorized for international transactions.

Sales tax is applied based on your shipping address and local regulations. The total amount, including any applicable taxes, will be displayed at checkout.

We’re sorry to hear that! To return an item, please email us atinfo@ecoluxenatural.comwith your order number and reason for return. We’ll guide you through the steps.

Once your return is received and inspected, your refund will be processed within 5–10 business days, depending on your payment method and bank processing times.

If your order hasn’t been shipped yet, please contact usimmediately at info@ecoluxenatural.com. Once shipped, we’re unable to cancel or modify the order, but you may still request a return after delivery.

We’re here to help! You can reach our customer support team anytime at:
📧info@ecoluxenatural.comWe typically respond within24 hourson business days.